Who is ClearVoice Comms
ClearVoice Comms is an employee engagement, communications and change consultancy. We provide solutions to improve your organisation’s performance and productivity by inspiring, motivating and transforming your workforce.
What is GDPR?
The EU’s General Data Protection Regulation (GDPR) brings data protection legislation into line with new ways that data is now used.
As controllers or processors of data, we follow the GDPR guidelines and state how and why we process personal data. We ensure that we process personal data lawfully, transparently and for a specific purpose. In our case to keep you up to date with news and information with a legitimate interest relating to our business activities. Examples of this include invitations to events, news articles and blogs, case studies and relevant industry news or insight. We also use personal data to process and work on specific client projects; enquiries, product updates and general business communication relating to services we provide.
What is personal data?
The same data that counted as personal data under the Data Protection Act also qualifies as personal data under the GDPR. Data, such as economic, cultural or mental health information, is also considered as personal data.
We ask for a minimum amount of personal data when it comes to communicating with you. We request a visitor’s name, company name, email address and sometimes a phone number when visitors sign-up to our newsletter or download information. But we always ask for explicit permission, letting you know what your data will be used for.
Any newsletters we send out always allows recipients to unsubscribe from our mailing list. You have the right to access any information we hold on you; and the right to know why we process that data, how long we store it for and who can see it. We provide this service free of charge. The data we hold will be corrected when you notify us of errors and we no longer process or delete information we hold if requested to do so. Should you require further information on this or for any change of details requests please contact us.
What information is collected?
We log visitor’s domain and IP addresses when they visit our website. We use this data to see where the site gives the best possible coverage; or to help better understand usage, so that we may improve our service to you. We do not identify individual users but the computer that you use to view the site.
Where you request information from ClearVoice Comms, we may ask for your full name and/or e-mail address and sometimes a phone number. Personal data you provide is used for purposes such as responding to an enquiry made. Or for us to get in touch with you to provide relevant information using your details. We will not pass your personal details to anyone other than employees or relevant processors. This may include a company or contractor assisting ClearVoice Comms in responding to your request or enquiry.
ClearVoice Comms takes the security of personal data very seriously. We take all the relevant security measures to protect any personal data against loss, misuse and alterations of data under our control. While we cannot guarantee that loss, misuse or alterations of data will not occur, we take our best efforts to prevent this.