Engaging managers can significantly boost employee engagement. As internal communication shifts to more communicative and interactive channels, the leadership roles have had significant impact on the overall employee engagement of the company.
“Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.” – Anne M. Mulcahy, former CEO of Xerox.
The communication culture has evolved from the broadcasting 80’s. Just like ‘bowl cuts’, the ‘order and obey’ technique has expired, replaced with innovative channels to engage, motivate and collaborate with employees.
Successful businesses have developed leaders who are emotionally intelligent. Leaders who understand what motivates and drives their teams are equipped with implementing and managing company changes. Today, employees respond better to leaders who are communicative and collaborative which increases pressure for managers to maintain consistent and effective engagement.
But what happens if the manager cannot engage?
Managers have become the key relationship builders between senior leadership and frontline employees. Without regular training and support, managers can often be left overwhelmed. This may result in them not delegating workloads and responsibilities to other members of their team.
As pressures mount to drive company change, communicate with employees, bridge communication gaps and boost productivity, roles can start to breakdown.
Great leadership training supports managers to engage and communicate, honestly and collaboratively. Consistent training also provides the opportunity to lead, manage and respond much more effectively. From redundancy to acquisition, promotion to role additions, a great manager can engage and handle any given situation without bursting at the seams!
By giving them the opportunity to expand their knowledge and encourage regular feedback this will help your managers to communicate with their teams. This will create a positive and identifiable working culture.
Trust, listen, enable and teach your manager to effectively lead their teams! Below, are four simple techniques which help make a fantastic manager, creating stronger engagement within the workforce.
Trust your manager to integrate the training they have received and lead their teams.
Listen to their feedback and ideas.
Enable your manager to take action on changes that need implementing. Encourage them to communicate with other managers, rectifying problems collectively.
Teach your manager through continuous support and training which enables the effective delivery of key messages.
Engage your manager by giving them a reason to lead!
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At ClearVoice Comms, we are experts in delivering business and communication strategies that inspire your people and transform your business. We influence change through the power of communication to improve your company’s performance. For more information or help with supporting and training your managers to engage your people, call or email us today and let us show you how the power of communication can change your business.