It’s always a pleasure to come across managing directors who ‘get’ employee engagement. Leaders who apply the principles thoughtfully, creatively and constantly and in a way that enables their company to flourish or simply ride out one of the UK’s most challenging times. In this instance I refer to John Purnell, MD of Anglepoise, who kindly shared his secrets of how to motivate, mentor and manage people remotely during the lockdown as part of our 18th June Engage for Success online forum.
You know Anglepoise, they make those enduringly desirable articulated lamps. Ninety percent of their 45 Portsmouth based employees were forced to work remotely when the lockdown started, like most companies.
Clarity, communication, transparency and trust; leading by example and planning, according to John.
Let’s shed some light on this. Research shows a major stress for people working from home is that they’re not set up for it. At Anglepoise John champions the principle that employees can work as they see fit as long as the company has happy customers and happy employees. The prescience of this is that many of Anglepoise’s workforce were already set up to work remotely with the appropriate equipment and risk assessments. Big changes become smaller changes when you prepare for them.
But not going into the office for weeks on end has its challenges (as we’ve discussed in previous forum blogs). Being stuck at home, managing childcare and missing out on the traditional office buzz can lead to people losing work-life balance. In addition, some people end up stretching five days work over seven and suffering poor mental health. Performance can go up in the short term, sure, but long term it tends to leave people demotivated. Sound familiar? Here are some of the things you could replicate from John based on his advice.
Follow these recommendations (which correspond closely with the approaches Henry Stewart recommends in his excellent book The Happy Manifesto) and there’s a fair chance you’ll perform as strongly as John and the team at Anglepoise.
Our Engage for Success online forums are giving managers and leaders the insights vital to supporting people to perform and engage during this challenging time. To find out more or sign up to our next forum please go to our events.
At ClearVoice, we are experts in delivering people analytics, engagement and culture change strategies that inspire your people and transform your business. We influence change through the power of insight to improve your company’s performance. For more information on how we can help with motivating, mentoring or managing people remotely, call or email us today and let us show you how the power of communication can change your business.
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